IBM Support

How to collect online Dell Systems E-support Tool (DSET)

How To


Summary

The DSET tool, captures and stores logs and information about the hardware of Dell PowerEdge Servers and Blades (HW info, BIOS version, RAID configuration, System Event Log etc) in a zip file.

Objective

The goal of this topic is show how to capture the DSET log from within the OS.

Steps

1. Capturing the DSET in Windows
 
  •  Note the Dell DSET Tool for Windows is not available any more at Dell Support website. Copy DSET installer (Dell_DSET_version.msi) and save it to your desktop.
 
  • Double-click the icon to start the DSET application.
 
 
 
  • Click next on the first screen you see.
 
 
 
  • Accept the Software License Agreement and click “next”.
 
 
 
  • Click “Next” on the Readme Information.
 
 
 
  • Select “Create DSET Report only” and click “Next”.
 
 
 
  • Optionally you can fill out the requested information and click “Next”.
 
 
 
  • On the next screen, select “Gather Advanced Configuration Information”, add a meaningful report name (eg servername + report date) and click “Next”.
 
 
  • On the following screen make sure all skip options are deselected and click “Next”.
 
 
 
  • Click “Finish” on the following screen and the DSET collection will start.
 
 
 
  • A command line screen will popup and the DSET progress will be documented in it. After a couple of minutes it will display the DSET has completed successfully. Press any key to close the command line screen.
 
 
 
  • The DSET zip file will be saved to the desktop.

2. Capturing the DSET in Linux
 
  • Note the Dell DSET Tool for Linux is not available any more at Dell Support website. Copy DSET installer (delldset_version_x64_A01.bin) and save it to tmp folder.
 
 
 
  • First you’ll have the make the bin file executable. Therefore you need root privileges.
  • Open the console and make sure to switch to a privileged user like root and browse to the tmp folder with command cd /tmp. Next make the bin file executable with the following command:

        chmod 700 delldset_version_x64_A01.bin
 
  
 
 
  • Next, execute the DSET with the following command:

        ./delldset_v2.2.125_x64_A01.bin
 

 
 
  • The Software License Agreement will appear. Type in q to proceed.
 
 
 
  • On the next screen, choose option 2 “Create DSET Report only”

 
 
  • Next you’ll have to choose the report options. Set the options as indicated in the screenshot below:
 
 
 
 
 
 
 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB66","label":"Technology Lifecycle Services"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSFBM70","label":"MVS Server - Dell"},"ARM Category":[{"code":"a8m3p000000PCWcAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Blade-\u003E10"},{"code":"a8m3p000000PCWgAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Blade-\u003E11"},{"code":"a8m3p000000PCWhAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Blade-\u003E12"},{"code":"a8m3p000000PCWnAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Blade-\u003E13"},{"code":"a8m3p000000PCWuAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Blade-\u003E6"},{"code":"a8m3p000000PCWlAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Blade-\u003E8"},{"code":"a8m3p000000PCWmAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Blade-\u003E9"},{"code":"a8m3p000000PCWZAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E1"},{"code":"a8m3p000000PCWIAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E10"},{"code":"a8m3p000000PCWJAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E11"},{"code":"a8m3p000000PCWYAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E12"},{"code":"a8m3p000000PCWoAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E13"},{"code":"a8m3p000000PCWWAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E2"},{"code":"a8m3p000000PCWXAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E3"},{"code":"a8m3p000000PCWeAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E4"},{"code":"a8m3p000000PCW9AAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E5"},{"code":"a8m3p000000PCWDAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E6"},{"code":"a8m3p000000PCWaAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E7"},{"code":"a8m3p000000PCWjAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E8"},{"code":"a8m3p000000PCWfAAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Rack-\u003E9"},{"code":"a8m3p000000PCW6AAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E1"},{"code":"a8m3p000000PCWMAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E10"},{"code":"a8m3p000000PCWNAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E11"},{"code":"a8m3p000000PCW5AAO","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E12"},{"code":"a8m3p000000PCWHAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E13"},{"code":"a8m3p000000PCWAAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E2"},{"code":"a8m3p000000PCWFAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E3"},{"code":"a8m3p000000PCWBAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E4"},{"code":"a8m3p000000PCWCAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E5"},{"code":"a8m3p000000PCWGAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E6"},{"code":"a8m3p000000PCWKAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E7"},{"code":"a8m3p000000PCWLAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E8"},{"code":"a8m3p000000PCWPAA4","label":"MVS Server-\u003EDell x86-\u003EPoweredge Tower-\u003E9"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}]}]

Document Information

Modified date:
05 November 2025

UID

ibm17234702

Page Feedback