IBM Support

QRadar: Time sync Error - unsupported SysV option

Troubleshooting


Problem

At times, you might observe the time sync error notification of Managed Host on your Console.
On Console's GUI:
image-20250523184217-1
On Managed Host:
Apr 17 05:50:51 USER--EP [time_sync]: [ERROR] [NOT:0150003100][aa.aa.aaa.4] Time Synchronization to Console has failed - chrony error

Apr 17 06:00:50 USER--EP [time_sync]: [ERROR] [NOT:0150003100][aa.aa.aaa.4] Time Synchronization to Console has failed - chrony error

Symptom

Multiple time sync error notification on GUI. The Managed Host cannot sync time with Console.

Document Location

Worldwide

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Document Information

Modified date:
03 June 2025

UID

ibm17234600