IBM Support

IT31341: AFTER UPGRADING TO SSP 6001, CUSTOMER KEEPS GETTING "UNAUTHORIZED ACCESS ATTEMPTED" MESSAGES AFTER LOGIN

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After upgrading SSP Linux from 3.4.3.2 ifix 5+ B331 to 6.0.0.1
B114, customer can login to CM, but keep getting "Unauthorized
Access Attempted" messages.

Local fix

  • STRRTC - MFT-10737
RM / RM
Circumvention: None

Problem summary

  • After upgrading SSP Linux to 6.0.0.1 the Customer would login to
 CM but immediately get ìUnauthorized Access Attempted"
messages. The Customer's load-balancing setup was generating
different IP addresses for each connection to the SSP CM
Dashboard and the Content Manager.

Problem conclusion

  • Turned off checking for matching IP addresses between the SSPCM
Dashboard and Content Manager webapp sessions.

Temporary fix

  • SP6001 iFix 01 Plus Build 136

Comments

  • 



APAR Information




    

  • APAR number
    IT31341
    • 

  • Reported component name
    STR SECURE PROX
    • 

  • Reported component ID
    5725D0300
    • 

  • Reported release
    343
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-12-18
    • 

  • Closed date
    2020-02-05
    • 

  • Last modified date
    2020-02-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR SECURE PROX
    • 

  • Fixed component ID
    5725D0300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS6PNW","label":"Sterling Secure Proxy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"343","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 May 2025
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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