IT48044: SERVER OPTION FIXCLOUDCNTRNAME CAN CAUSE SERVER CRASH.

8.1.27.000-IBM-SPSRV-WindowsX64-162
8.1.27.000-IBM-SPSRV-Linuxx86_64-162
8.1.27.000-IBM-SPSRV-Linuxs390x-162
8.1.27.000-IBM-SPSRV-Linuxppc64le-162
8.1.27.000-IBM-SPSRV-AIX-162

APAR status

• Closed as program error.

Error description

• Server can crash due to option "fixCloudCntrName" suggested in
  the APAR IT44690.  This problem only happens when using
  cloud-containers storage pool.
  getcoreinfo data shows below call stack data:
  
  
  #0  ProdConsCleanUpZombies (file=file@entry=0x171bea3
  "sdres.c", line=line@entry=534, pc=0x3366313030303030) at
  prodcons.c:1109
  #1  0x000000000108c814 in ResourceManagerThread (argP=<optimized
  out>) at sdres.c:534
  #2  0x0000000001532223 in StartThread (startInfoP=<optimized
  out>) at pkthread.c:4293
  #3  0x00007f3309cd31ca in start_thread () from
  /lib64/libpthread.so.0
  #4  0x00007f3305ff48d3 in clone () from /lib64/libc.so.6
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.27. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels