IBM Support

IBM® DOORS® 9 Quality Center Integration (QCI) error: Connection to DOORS database fails with "The data provider failed to initialize" message

Troubleshooting


Problem

Login to the QCI Admin console
In data connections the connection to the DOORS database fails to load with error:
"The data provider failed to initialize, if the problem persists please contact your System Administrator".

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CipBAAS","label":"ERM DOORS-\u003EIntegrations"}],"ARM Case Number":"TS019184870","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.7.0;9.7.1;9.7.2"}]

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Document Information

Modified date:
21 May 2025

UID

ibm17233120