General Page
Support for Service Offerings previously offered via the IBM Client Success Portal have migrated to IBM's new Support Community.
Please see below for a mapping of IBM Client Success Portal Service Offerings to their NEW IBM Support Community product names. When visiting product pages or opening cases, please be sure to choose the NEW IBM Support Community product name.
| IBM Client Success Portal Service Offering | NEW IBM Support Community Product |
|---|---|
| Analytics Solutions Foundation Storage on Cloud | Predictive Solutions Foundation on Cloud |
| App Connect Professional | App Connect Professional |
| App Connect Professional Hybrid License | App Connect Professional |
| App Connect Professional on Cloud | App Connect Professional |
| Assortment Optimization | Assortment Optimization |
| B2B Services (Hosted Translations) | Supply Chain Business Network Standard |
| B2B Services Collaboration network | Supply Chain Business Network Essentials |
| B2B Services Integration Plus (Managed Services) | Supply Chain Business Network Premium |
| Blueworks Live | Blueworks Live |
| BPM on Cloud | Business Process Manager on Cloud |
| BPM on Cloud Express | Business Process Manager on Cloud |
| Business Monitor | On Demand Consulting for Hybrid Cloud |
| Business Process Manager | On Demand Consulting for Hybrid Cloud |
| Cast Iron Appliance XH40 Enterprise Development Edition | Cast Iron |
| Cast Iron Appliance XH40 Enterprise Edition - application endpoints | Cast Iron |
| Cast Iron Appliance XH40 Enterprise Edition with 2 Endpoints | Cast Iron |
| Cast Iron Appliance XH40 Standard Development Edition | Cast Iron |
| Cast Iron Appliance XH40 Standard Edition - application endpoints | Cast Iron |
| Cast Iron Appliance XH40 Standard Edition with 2 Endpoints | Cast Iron |
| Cast Iron Hypervisor Enterprise Edition | Cast Iron |
| Cast Iron Hypervisor Standard Edition | Cast Iron |
| Cast Iron Live Enterprise Edition | Cast Iron |
| Cast Iron Live Standard Edition | Cast Iron |
| Client Insight for Wealth Management on Cloud | Client Insight for Wealth Management on Cloud |
| Cognos Analytics on Cloud | Cognos Analytics on Cloud |
| Cognos Controller on Cloud | Cognos Controller on Cloud |
| Cognos Disclosure Management on Cloud | Cognos Disclosure Management on Cloud |
| Contract Management | Emptoris Contract Management |
| Counter Fraud Management on Cloud | Counter Fraud Management on Cloud |
| Customer Insight for Banking on Cloud | Customer Insight for Banking on Cloud |
| Deal Management | Deal Management |
| Decision Optimization on CLOUD | Decision Optimization on Cloud |
| Digital Analytics | Digital Analytics |
| Dynamic Pricing | Dynamic Pricing |
| Email Optimization (Unica) | Email Optimization |
| Emptoris Services Procurement | Emptoris Services Procurement |
| Emptoris Strategic Supply Management | Emptoris Strategic Supply Management |
| Enterprise Asset Management Anywhere on Cloud (Maximo Anywhere) | Maximo Anywhere on Cloud |
| Enterprise Asset Management Fundamentals on Cloud (Maximo Fundamentals) | Enterprise Asset Management on Cloud (Maximo) |
| Enterprise Asset Management on Cloud (Maximo) | Enterprise Asset Management on Cloud (Maximo) |
| Enterprise Asset Management on Cloud Flex (Maximo Flex) | Enterprise Asset Management on Cloud (Maximo) |
| Event Monitoring Service | Emptoris Event Monitoring Service |
| eXtreme Scale | On Demand Consulting for Hybrid Cloud |
| Facilities and Real Estate Management on Cloud (TRIRIGA) | Facilities and Real Estate Management on Cloud (TRIRIGA) |
| Facilities and Real Estate Management on Cloud Flex (TRIRIGA Flex) | Facilities and Real Estate Management on Cloud (TRIRIGA) |
| HSDS (Hosted Solution Data Synchronization) | Hosted Solution Data Synchronization |
| IBM API Connect | On Demand Consulting for Hybrid Cloud |
| IBM Application Performance Management | On Demand Consulting for Hybrid Cloud |
| IBM Application Security on Cloud | Application Security on Cloud |
| IBM Concert | Concert on Cloud |
| IBM Control Desk | On Demand Consulting for Hybrid Cloud |
| IBM Datapower Gateway | On Demand Consulting for Hybrid Cloud |
| IBM Guardium | On Demand Consulting for Hybrid Cloud |
| IBM Integration Bus | On Demand Consulting for Hybrid Cloud |
| IBM Maximo Asset Health Insights on Cloud | Maximo Asset Health Insights on Cloud |
| IBM Maximo Field Workforce Management on Cloud | Maximo Field Workforce Management on Cloud |
| IBM MobileFirst Platform Foundation | On Demand Consulting for Hybrid Cloud |
| IBM Partner Engagement Manager | Partner Engagement Manager |
| IBM Partner Engagement Manager Local | Partner Engagement Manager |
| IBM Payments Gateway | Payments Gateway |
| IBM Plant Advisor | IoT for Manufacturing on Cloud |
| IBM Security Directory Suite | On Demand Consulting for Hybrid Cloud |
| IBM SPSS Modeler Subscription | SPSS Modeler Subscription |
| IBM SPSS Statistics Subscription | SPSS Statistics Subscription |
| IBM Support for Actiance | Actiance |
| IBM Tealeaf Customer Experience | Tealeaf Customer Experience |
| IBM Tealeaf Customer Experience on Cloud | Tealeaf Customer Experience on Cloud |
| IBM Tivoli Network Management | On Demand Consulting for Hybrid Cloud |
| IMCR on Cloud | IMCR on Cloud |
| Incentive Compensation Management | Incentive Compensation Management (ICM) - Support |
| Insights Foundation for Energy on Cloud | IoT for Energy and Utilities (IFE) on Cloud |
| Intelligent Operations | Intelligent Operations Center on Cloud |
| Intelligent Operations Center for Emergency Management on Cloud | Intelligent Operations Center for Emergency Management on Cloud |
| Intelligent Water | Intelligent Water on Cloud |
| IoT for Automotive on Cloud | IoT for Automotive |
| IoT for Connected Products | IoT Connection Service |
| IoT for Insurance on Cloud | IoT for Insurance |
| IoT for Manufacturing Storage | IoT for Manufacturing on Cloud |
| Managed Data Service on Cloud | Algo Managed Data Services on Cloud |
| Markdown Optimization | Markdown Optimization |
| Modeler Gold | SPSS Modeler Gold on Cloud |
| Netcool Operations Insight | On Demand Consulting for Hybrid Cloud |
| ODM on Cloud | Operational Decision Manager on Cloud |
| Open Link | Open Link |
| OpenPages GRC on Cloud | OpenPages GRC on Cloud |
| Operational Decision Management | On Demand Consulting for Hybrid Cloud |
| Planning Analytics | Planning Analytics on Cloud |
| Plant Performance Analytics for Automotive | IoT for Manufacturing on Cloud |
| Post Event | Managed Cloud Delivery (Perpetual Hosted) |
| Predictive Maintenance on Cloud | Predictive Solutions Foundation on Cloud |
| Predictive Quality on Cloud | Predictive Solutions Foundation on Cloud |
| Predictive Warranty on Cloud | Predictive Solutions Foundation on Cloud |
| Prescriptive Maintenance for Manufacturing | IoT for Manufacturing on Cloud |
| Prescriptive Quality for Manufacturing | IoT for Manufacturing on Cloud |
| Prescriptive Warranty for Manufacturing | IoT for Manufacturing on Cloud |
| Price Management | Price Management |
| Price Optimization | Price Optimization |
| Producer Lifecycle and Credential Management | Producer Lifecycle & Credential Management (PL&CM) |
| Program Management | Emptoris Program Management |
| Promotion Execution (Hosted) | Promotion Execution |
| Promotion Execution (On Premise) | Promotion Execution |
| Promotion Optimization | Promotion Optimization |
| Promotion Planning | Promotion Planning |
| Risk Service On Cloud | Algo Risk Service on Cloud |
| Shopper Insights | Shopper Insights |
| Simple Process Accelerator - SPA | On Demand Consulting for Hybrid Cloud |
| Social Media Analytics (SaaS) | Watson Analytics for Social Media |
| Sourcing | Emptoris Sourcing |
| Spend Analysis | Emptoris Spend Analysis |
| Sterling Webforms | Sterling Webforms |
| Supplier Lifecycle Management | Emptoris Supplier Lifecycle Management |
| Supplier Portal | Supplier Portal |
| Supply Chain Visibility | Supply Chain Visibility |
| Surveillance Insight on Cloud | Surveillance Insight for Financial Services on Cloud |
| Telco Industry Pack | On Demand Consulting for Hybrid Cloud |
| Territory and Quota Management | Territory and Quota Management (T&QM) |
| Unica eMessage | eMessage Technical Acccount Management |
| Universal Behavior Exchange | Universal Behavior Exchange (UBX) |
| UrbanCode Deploy | On Demand Consulting for Hybrid Cloud |
| Visual Inspection for Quality | IoT for Manufacturing on Cloud |
| Water Operations for Waternamics | Water Operations for Waternamics on Cloud |
| Watson Analytics - Plus | Watson Analytics |
| Watson Analytics - Professional | Watson Analytics |
| Watson Analytics - Professional (Americas) | Watson Analytics |
| Watson Analytics - Professional (Asia-Pacific) | Watson Analytics |
| Watson Analytics - Professional (EMEA) | Watson Analytics |
| Watson Analytics - Professional Dedicated | Watson Analytics |
| Watson Clinical Trial Matching | Watson for Clinical Trial Matching |
| Watson Customer Experience Analytics | Customer Experience Analytics |
| Watson Drug Discovery | Watson for Drug Discovery |
| Watson Expert Services | On Demand Consulting for Watson |
| Watson for Genomics | Watson for Genomics |
| Watson Marketing Insights | Watson Marketing Insights (WMI) |
| Watson Oncology | Watson for Oncology |
| WebSphere Application Server | On Demand Consulting for Hybrid Cloud |
| WebSphere MQ | On Demand Consulting for Hybrid Cloud |
| WebSphere Service Registry and Repository | On Demand Consulting for Hybrid Cloud |
| WebSphere Transformation Extender | On Demand Consulting for Hybrid Cloud |
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Modified date:
08 May 2025
UID
ibm17232943