Troubleshooting
Problem
The insights-engine-flink pods go into CrashLoopBackOff after an upgrade of the ibm-opencontent-flink operator. This problem prevents Business Automation Insights capability of Cloud Pak for Business Automation (CP4BA) from functioning correctly.
Symptom
The ibm-opencontent-flink csv is showing version 2.0.6 or later.
The logs for the tls-proxy container in the insights-engine-flink pods show errors similar to these:
cp: cannot create directory '/etc/nginx/client_body_temp': Permission denied
cp: cannot create directory '/etc/nginx/conf': Permission denied
cp: cannot create directory '/etc/nginx/fastcgi_temp': Permission denied
cp: cannot create directory '/etc/nginx/conf': Permission denied
cp: cannot create directory '/etc/nginx/fastcgi_temp': Permission denied
The ibm-operator-catalog exists in the cluster.
An install-plan shows that the ibm-operator-catalog was used to upgrade the ibm-opencontent-flink operator to version 2.0.6 or later.
An install-plan shows that the ibm-operator-catalog was used to upgrade the ibm-opencontent-flink operator to version 2.0.6 or later.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m0z0000001gWWAAY","label":"Other-\u003ECloudPak4Automation Platform"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
14 May 2025
UID
ibm17231904