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How to Troubleshoot API Connect Upgrade in Pending State Due to Pre-upgrade Check Failure

Troubleshooting


Problem

After initiating an upgrade of the API Connect cluster, the upgrade process remains in a Pending state with a Preupgrade check failed message. For example, running the following command shows:
# oc get apiconnectcluster
NAME    READY                                                                                                          STATUS    VERSION    RECONCILED VERSION   MESSAGE                                                                       AGE
subin   APIC instance being upgraded. Preupgrade check failed, retrying. See status.PreUpgradeCheck for more details   Pending   10.0.8.1   10.0.8.0-258         API Connect cluster upgrade in progress - see status conditions for details   150m

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8mKe000000CaZWIA0","label":"API Connect-\u003EAPIC Platform - Install\/Upgrade\/Migrate"}],"ARM Case Number":"TS018288035","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0.8;and future releases"}]

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Document Information

Modified date:
22 April 2025

UID

ibm17231585