IBM Support

TSAM(Tivoli Service Automation Manager) and PowerHA can't co-exist

Question & Answer


Question

Why PowerHA can't start in Tivoli System Automation for Multiplatform(TSAM) environment

Cause

Tivoli System Automation for Multiplatform(TSAM) and PowerHA SystemMirror Version 7.1.0 or later cannot be installed on the same node.
The PowerHA SystemMirror 7.1.0, or later, is built upon the Cluster Aware AIX (CAA) capabilities for communication. Tivoli System Automation for Multiplatform is built upon Reliable Scalable Cluster Technology (RSCT) capabilities for communication. Therefore, you cannot use PowerHA SystemMirror and Tivoli System Automation for Multiplatform on the same node because they are built upon different clustering capabilities.
The IBM.RecoveryRM and IBM.TestRM daemons failed to start with the following errors in errpt.
---------------------------------------------------------------------------
LABEL: SRC_TRYX
IDENTIFIER: 1BA7DF4E

Date/Time: Fri Feb 21 12:31:27 -03 2025
Sequence Number: 288047
Machine Id: 00C44F874C00
Node Id: s1_bd
Class: S
Type: PERM
WPAR: Global
Resource Name: SRC

Description
SOFTWARE PROGRAM ERROR

Probable Causes
APPLICATION PROGRAM

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
DETERMINE WHY SUBSYSTEM CANNOT RESTART

Detail Data
SYMPTOM CODE
65280
SOFTWARE ERROR CODE
-9020
ERROR CODE
0
DETECTING MODULE
'srchevn.c'@line:'394'
FAILING MODULE
IBM.RecoveryRM
---------------------------------------------------------------------------
---------------------------------------------------------------------------
LABEL:     SRC_TRYX
IDENTIFIER:   1BA7DF4E
Date/Time:    Wed Dec 12 08:49:17 2018
Sequence Number: 814473
Machine Id:   00F671544C00
Node Id:     njcdeppr01b
Class:      S
Type:      PERM
WPAR:      Global
Resource Name:  SRC
Description
SOFTWARE PROGRAM ERROR
Probable Causes
APPLICATION PROGRAM
Failure Causes
SOFTWARE PROGRAM
    Recommended Actions
    DETERMINE WHY SUBSYSTEM CANNOT RESTART
Detail Data
SYMPTOM CODE
    65280
SOFTWARE ERROR CODE
    -9020
ERROR CODE
      0
DETECTING MODULE
'srchevn.c'@line:'369'
FAILING MODULE
IBM.TestRM
---------------------------------------------------------------------------

Answer

The customer needs to uninstall the TSAM filesets if the customer wants to continue with PowerHA and vice versa

Related Information

Troubleshoote PowerHA

[{"Type":"MASTER","Line of Business":{"code":"LOB08","label":"Cognitive Systems"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSPHQG","label":"PowerHA SystemMirror for AIX"},"ARM Category":[{"code":"a8m3p000000hAvBAAU","label":"PowerHA SystemMirror-\u003EAdministrating PowerHA"}],"ARM Case Number":"TS018781546","Platform":[{"code":"PF002","label":"AIX"}],"Version":"7.2.0"}]

Document Information

Modified date:
28 May 2025

UID

ibm17231486

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