IBM Support

IBM Storage Defender Data Management Service displays incorrect licensed quantity

Troubleshooting


Problem

Description
In the IBM Storage Defender Data Management Service, the information about the licensed capacity is incorrect.
It does neither reflect the real number of licenses purchased nor the number of licenses assigned to IBM Storage Defender Data Protect and subcomponents.
Because of this the license tracking in IBM Storage Defender Data Management Service is for informational purposes only.
Warnings or Alerts (like the Quota exceeded warning) do not impact the performance, usage or capabilities of the product.

Mapping usage to license
Customers can use the usage metric from IBM Storage Defender Data Protect along with the license information from Passport Advantage to arrive at a consolidated report.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSDR5G6","label":"IBM Storage Defender"},"ARM Category":[{"code":"a8mKe0000008OJNIA2","label":"Support Ref\/CRF"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
11 July 2025

UID

ibm17230735

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