IBM Support

DELL - PowerEdge R710 - Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card - Removing and Installing

How To


Summary

How to Remove / Install an Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card

Steps

Installing and Removing a Remote Access Controller Card

Overview of the Remote Access Controller Card

The remote access controller card is an optional component that provides advanced features for managing a server remotely. This guide outlines the steps for installing and removing this card, ensuring that the process is done safely and correctly.

Important Safety Considerations

Before proceeding, it's crucial to note that many repairs should only be performed by a certified service technician. Users should only attempt troubleshooting and simple repairs as authorized in the product documentation or as directed by the service and support team. Unauthorized servicing can void the warranty, and it's essential to follow the safety instructions provided with the product.

Installing the Remote Access Controller Card

To install the remote access controller card, follow these steps:

  1. Power Down the System: Turn off the system, including all attached peripherals, and disconnect it from the electrical outlet.
  2. Access the System Interior: Open the system to access its internal components.
  3. Prepare the Card Slot: Remove the plastic filler plug from the back panel where the remote access controller card will be installed.
  4. Remove Existing Expansion Cards: If installed, remove all expansion cards from the designated riser to ensure clearance for the new card.
  5. Install the Remote Access Controller Card:
    • Align the card with the back-panel opening, ensuring the Ethernet connector fits through.
    • Match the front edge of the card with the retention standoffs on the system board.
    • Press the card down until it is fully seated, which will be indicated by the standoffs snapping over the card's edge.
  6. Reinstall Expansion Cards: Put back any expansion cards removed from the riser.
  7. Close the System: Secure the system once all components are in place.
  8. Power On: Reconnect the system and peripherals to their power sources and turn them on.
image-20250404103013-1

Removing the Remote Access Controller Card

To remove the remote access controller card, follow these steps:

  1. Power Down the System: Turn off the system, including all attached peripherals, and disconnect it from the electrical outlet.
  2. Access the System Interior: Open the system to access its internal components.
  3. Remove Expansion Cards: If installed, remove all expansion cards from the designated riser.
  4. Remove VFlash Media (if installed): Take out the VFlash media card from the remote access controller card.
  5. Disconnect Ethernet Cable: If connected, disconnect the Ethernet cable from the remote access controller card.
  6. Remove the Remote Access Controller Card:
    • Gently pull back on the tabs at the front edge of the card and lift it off the retention standoffs.
    • As the card releases, the connector will disengage from the system board.
    • Slide the card away from the system until the Ethernet connector is clear, then lift it out.
  7. Replace with Filler Plug: Install the plastic filler plug in the vacated Ethernet port on the back panel.
  8. Reinstall Expansion Cards: Put back any expansion cards removed from the riser.
  9. Close the System: Secure the system once all components are in place.
  10. Power On: Reconnect the system and peripherals to their power sources and turn them on.

By following these steps and taking necessary precautions, you can safely install or remove the remote access controller card from your system. Always refer to the official product documentation or contact the service and support team for any further assistance or clarification.

Document Location

Worldwide

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Historical Number

4

Document Information

Modified date:
25 September 2025

UID

ibm17230105