Troubleshooting
Problem
When trying to access the CloudSupport account we get returned the following error:
Your account has expired; please contact your system administrator
Symptom
Unable to access the CloudSupport user.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0cAAC","label":"CLOUD"}],"ARM Case Number":"TS018913255","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.5.0;12.0.0;12.1.0"}]
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Document Information
Modified date:
02 April 2025
UID
ibm17229878