Troubleshooting
Problem
Administrators who attempt to install WinCollect 10.1.4 or later may encounter an issue where the installation cannot be completed. This issue typically occurs due to a previous installation that was not correctly removed, preventing the new installation from being completed successfully.
Symptom
Administrators who attempt to install WinCollect 10 by executing the below command, may notice that it does not show any errors but also does not successfully install the application:
msiexec.exe /qn /i WinCollect-10.x.x-xx.x64.msi QUICK_INSTALL="yes" WC_DEST="IP_ADDRESS_OR_FQDN" ADMIN_GROUP="true"
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtwAAA","label":"WinCollect"}],"ARM Case Number":"TS018475293","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.5.0;and future releases"}]
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Document Information
Modified date:
14 April 2025
UID
ibm17229434