IBM Support

JDBC Log source (MySQL) Error – Unrecognized Server Time Zone

Troubleshooting


Problem

The JDBC MySQL log source test fails, and the following error appears in qradar.log:

The server time zone value 'KST' is unrecognized or represents more than one time zone. You must configure either the server or JDBC driver (via the serverTimezone configuration property) to use a more specific time zone value if you want to utilize time zone support.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"TS018418920","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
29 May 2025

UID

ibm17228818