Troubleshooting
Problem
When trying to apply the APX_10.7_Fix3 (build 1411) after SUM (Software AG Update Manager) has installed infrastructure Fixes for the10.7 release, the following error appears;
>>>>>>>>>>>>
<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411>install-hotfix.bat
Buildfile: <SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\build.xml
check-already-installed:
find-os:
install-hotfix:
[echo] Installing hotfix...
[mkdir] Created dir: <SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\backup-for-hotfix-10.7.0.0003.1411
hotfix-all:
designer-hotfix:
start-designer-hotfix:
designer-hotfix-install:
[echo] installing eclipse plugin 10.7.0.0003-1411
[exec] log4j:WARN No appenders could be found for logger (org.eclipse.gemini.blueprint.extender.internal.boot.ChainActivator).
[exec] log4j:WARN Please initialize the log4j system properly.
[exec] org.eclipse.m2e.logback.configuration: The org.eclipse.m2e.logback.configuration bundle was activated before the state location was initialized. Will retry after the state location is initialized.
[exec] Installing com.softwareag.applinx.feature.feature.group 10.7.0.0003-1411.
[exec] Uninstalling com.softwareag.applinx.feature.feature.group 10.7.0.0001-1382.
[exec] Installation failed.
[exec] !SESSION 2022-01-13 11:52:52.398 -----------------------------------------------
[exec] Cannot complete the install because one or more required items could not be found.
[exec] eclipse.buildId=4.15.0.I20200305-0155
[exec] Software being installed: webMethods ApplinX 10.7.0.0003-1411 (com.softwareag.applinx.feature.feature.group 10.7.0.0003-1411)
[exec] java.version=1.8.0_312
[exec] Missing requirement: webMethods ApplinX Designer 10.7.0.0003-1411 (com.softwareag.applinx.workbench 10.7.0.0003-1411) requires 'osgi.bundle; org.apache.logging.log4j.api [2.11.1,2.17.0]' but it could not be found
[exec] java.vendor=Azul Systems, Inc.
[exec] BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
[exec] Cannot satisfy dependency:
[exec] Framework arguments: -product com.webmethods.product.designer.ide -application org.eclipse.equinox.p2.director -uninstallIU com.softwareag.applinx.feature.feature.group -repository jar:file:<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\\designer\\com.softwareag.applinx.workbench-107.zip!/ -installIU com.softwareag.applinx.feature.feature.group
[exec] From: webMethods ApplinX 10.7.0.0003-1411 (com.softwareag.applinx.feature.feature.group 10.7.0.0003-1411)
[exec] Command-line arguments: -os win32 -ws win32 -arch x86_64 -product com.webmethods.product.designer.ide -consolelog -application org.eclipse.equinox.p2.director -uninstallIU com.softwareag.applinx.feature.feature.group -repository jar:file:<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\\designer\\com.softwareag.applinx.workbench-107.zip!/ -installIU com.softwareag.applinx.feature.feature.group
[exec] To: org.eclipse.equinox.p2.iu; com.softwareag.applinx.workbench [10.7.0.0003-1411,10.7.0.0003-1411]
[exec]
[exec] There were errors. See log file: <SAGDIR>\Designer\eclipse\configuration\1642071172617.log
[exec] !ENTRY org.eclipse.equinox.p2.director 4 10053 2022-01-13 11:52:59.851
[exec] !MESSAGE Cannot complete the install because one or more required items could not be found.
[exec] !SUBENTRY 1 org.eclipse.equinox.p2.director 4 0 2022-01-13 11:52:59.851
[exec] !MESSAGE Software being installed: webMethods ApplinX 10.7.0.0003-1411 (com.softwareag.applinx.feature.feature.group 10.7.0.0003-1411)
[exec] !SUBENTRY 1 org.eclipse.equinox.p2.director 4 0 2022-01-13 11:52:59.851
[exec] !MESSAGE Missing requirement: webMethods ApplinX Designer 10.7.0.0003-1411 (com.softwareag.applinx.workbench 10.7.0.0003-1411) requires 'osgi.bundle; org.apache.logging.log4j.api [2.11.1,2.17.0]' but it could not be found
[exec] !SUBENTRY 1 org.eclipse.equinox.p2.director 4 1 2022-01-13 11:52:59.851
[exec] !MESSAGE Cannot satisfy dependency:
[exec] !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2022-01-13 11:52:59.851
[exec] !MESSAGE From: webMethods ApplinX 10.7.0.0003-1411 (com.softwareag.applinx.feature.feature.group 10.7.0.0003-1411)
[exec] !SUBENTRY 2 org.eclipse.equinox.p2.director 4 0 2022-01-13 11:52:59.851
[exec] !MESSAGE To: org.eclipse.equinox.p2.iu; com.softwareag.applinx.workbench [10.7.0.0003-1411,10.7.0.0003-1411]
[exec] Result: 13
[echo] validating plugin installation...
reportEclipsePluginSuccess:
reportEclipsePluginFailure:
BUILD FAILED
<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\build.xml:153: The following error occurred while executing this line:
<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\build.xml:168: The following error occurred while executing this line:
<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\build.xml:283: The following error occurred while executing this line:
<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\build.xml:290: The following error occurred while executing this line:
<SAGDIR>\ApplinX\hotfix-10.7.0.0003-1411\build.xml:351: Plugin installation failed.
Total time: 15 seconds
Press any key to continue . . .
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Document Information
Modified date:
20 March 2025
UID
ibm17228270