Troubleshooting
Problem
While opening the API-specific Analytics pages or the main Analytics page from API Gateway User Interface, the following error can be seen in server.log:
jvm 1 | ERROR [apigatewayui ] - Error while processing the request
jvm 1 | java.lang.NullPointerException: null
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSL6KH","label":"IBM webMethods API Management SaaS"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods API Gateway (YAI)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.7"}]
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Document Information
Modified date:
20 March 2025
UID
ibm17228200