Troubleshooting
Problem
The customer couldn't see in CCE UI any JNDI connection factories or JNDI although they do see them in Enterprise Manager.
They see in the SPM default the following error:
ERROR #00000 \[SPMCFGE0123] Configuration Instances forRuntimeComponentImpl \[id=Universal-Messaging-dev01, displayName=Universal-Messaging-dev01, product=Product \[displayName=Universal Messaging | Realm Server, installDir=null, id=NUMRealmServer, canonicalId=e2ei/11/NUM_10.5.0.0.123831/UniversalMessaging/NUMRealmServer, parentId=Universal Messaging, code=NUM, group=UniversalMessaging, profileDir=null, version=10.5.0.0.123831, suiteInstallDirectory=/appl/webm/105/um/profiles/SPM/../.., installTime=Mon Mar 16 11:36:30 CET 2020], category=PROCESS] were not retrieved. com.softwareag.platform.management.nirvana.exception.NirvanaSPMException: An error occurred while retrieving the JNDI destination from Universal Messaging server Universal-Messaging-dev01. at com.softwareag.platform.management.nirvana.jndi.impl.JNDIDestAdminImpl.getDestinations(JNDIDestAdminImpl.java:160) ~\[?:?] at ....
org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~\[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:124) \[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:167) \[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at ...
org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ObjectOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:192) \[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at
org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) \[org.apache.tomcat.util_8.5.83.jar:?] at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) \[org.apache.tomcat.util_8.5.83.jar:?] at java.lang.Thread.run(Thread.java:750) \[?:1.8.0_345] Caused by: javax.naming.NamingException: Internal lookup failed for name=null at com.pcbsys.nirvana.nSpace.NirvanaContext.internalLookup(NirvanaContext.java:329) ~\[?:?] at com.pcbsys.nirvana.nSpace.NirvanaContext.lookup(NirvanaContext.java:214) ~\[?:?] at com.softwareag.platform.management.nirvana.jndi.impl.JNDIDestAdminImpl.getDestinations(JNDIDestAdminImpl.java:143) ~\[?:?] ... 59 more Caused by: javax.naming.NamingException: Name not found during lookup for null at com.pcbsys.nirvana.nSpace.NirvanaContext.internalLookup(NirvanaContext.java:257) ~\[?:?] at com.pcbsys.nirvana.nSpace.NirvanaContext.lookup(NirvanaContext.java:214) ~\[?:?] at com.softwareag.platform.management.nirvana.jndi.impl.JNDIDestAdminImpl.getDestinations(JNDIDestAdminImpl.java:143) ~\[?:?] ... 59 more
How can this issue be fixed?
Document Location
Worldwide
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Document Information
Modified date:
20 March 2025
UID
ibm17228187