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webMethods Knowlegebase : No JDNI content in Command Central

Troubleshooting


Problem

The customer couldn't see in CCE UI any JNDI connection factories or JNDI  although they do see them in Enterprise Manager.

They see in the SPM default the following error:

ERROR #00000 \[SPMCFGE0123] Configuration Instances forRuntimeComponentImpl \[id=Universal-Messaging-dev01, displayName=Universal-Messaging-dev01, product=Product \[displayName=Universal Messaging | Realm Server, installDir=null, id=NUMRealmServer, canonicalId=e2ei/11/NUM_10.5.0.0.123831/UniversalMessaging/NUMRealmServer, parentId=Universal Messaging, code=NUM, group=UniversalMessaging, profileDir=null, version=10.5.0.0.123831, suiteInstallDirectory=/appl/webm/105/um/profiles/SPM/../.., installTime=Mon Mar 16 11:36:30 CET 2020], category=PROCESS] were not retrieved. com.softwareag.platform.management.nirvana.exception.NirvanaSPMException: An error occurred while retrieving the JNDI destination from Universal Messaging server Universal-Messaging-dev01. at com.softwareag.platform.management.nirvana.jndi.impl.JNDIDestAdminImpl.getDestinations(JNDIDestAdminImpl.java:160) ~\[?:?] at ....

org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~\[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:124) \[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:167) \[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at ...

org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ObjectOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:192) \[org.glassfish.jersey.core.jersey-server_2.34.0.jar:?] at

org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) \[org.apache.tomcat.util_8.5.83.jar:?] at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) \[org.apache.tomcat.util_8.5.83.jar:?] at java.lang.Thread.run(Thread.java:750) \[?:1.8.0_345] Caused by: javax.naming.NamingException: Internal lookup failed for name=null at com.pcbsys.nirvana.nSpace.NirvanaContext.internalLookup(NirvanaContext.java:329) ~\[?:?] at com.pcbsys.nirvana.nSpace.NirvanaContext.lookup(NirvanaContext.java:214) ~\[?:?] at com.softwareag.platform.management.nirvana.jndi.impl.JNDIDestAdminImpl.getDestinations(JNDIDestAdminImpl.java:143) ~\[?:?] ... 59 more Caused by: javax.naming.NamingException: Name not found during lookup for null at com.pcbsys.nirvana.nSpace.NirvanaContext.internalLookup(NirvanaContext.java:257) ~\[?:?] at com.pcbsys.nirvana.nSpace.NirvanaContext.lookup(NirvanaContext.java:214) ~\[?:?] at com.softwareag.platform.management.nirvana.jndi.impl.JNDIDestAdminImpl.getDestinations(JNDIDestAdminImpl.java:143) ~\[?:?] ... 59 more



How can this issue be fixed?

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"Software AG Command Central (CCE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"10.5"}]

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Document Information

Modified date:
20 March 2025

UID

ibm17228187