IBM Support

webMethods Knowlegebase : Integration Server (IS) is not coming up, after Core Fix7 was applied (1783533)

Troubleshooting


Problem

IS core fix 7 installed, now the IS will not start.

Extract from the Server.log:

2017-08-09 13:24:02 UTC [ISS.0095.9999C] com.webmethods.sc.auditing.api.logger.WmAuditLoggerException: In logger 'Document Logger', failed to obtain queue interfaces

2017-08-09 13:24:02 UTC [ISS.0095.9998C] AuditLogManager Exception: com.webmethods.sc.auditing.api.logger.WmAuditLoggerException: In logger 'Document Logger', failed to obtain queue interfaces

at com.webmethods.sc.auditing.logger.WmCompositeAuditLogger.configure(WmCompositeAuditLogger.java:77)

at com.webmethods.sc.auditing.WmAuditingImpl.reconfigureLogger(WmAuditingImpl.java:1048)

at com.webmethods.sc.auditing.WmAuditingImpl.configure(WmAuditingImpl.java:183)

at com.webmethods.sc.auditing.WmAuditingImpl.configure(WmAuditingImpl.java:121)

at com.wm.app.b2b.server.audit.config.AuditConfigurator.init(AuditConfigurator.java:548)

at com.wm.app.b2b.server.AuditLogManager.init(AuditLogManager.java:548)

at com.wm.app.b2b.server.Server.initAuditLogManager(Server.java:908)

at com.wm.app.b2b.server.Server.run(Server.java:365)

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.7"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFIWYE","label":"IBM webMethods B2B"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.7"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQG2X","label":"IBM webMethods Managed File Transfer"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.7"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
20 March 2025

UID

ibm17224064

Page Feedback