IBM Support

Unable to connect to managed Sterling B2B Integrator server using the long DNS name

Troubleshooting


Problem

IBM Control Center is unable to connect to a managed IBM Sterling B2B Integrator server using the long DNS name. If the IP address or short DNS name is used there is no problem connecting to the server.

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.4;5.4.0.1;5.4.0.2;5.4.1;5.4.2;5.4.2.1;6.0;6.0.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.5;5.2.4;5.2.3;5.2.2;5.2.1;5.2;5.1;5.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21965166