Troubleshooting
Problem
When upgrading Content Engine from any 4.5 release to any 5.2.0 release directly, the CmTask and CmTaskRelationship class definition property definitions are ordered incorrectly such that subsequent attempts to subclass those class definitions will result in a failure to load the object store's metadata cache. As a result, customers are encouraged to upgrade from 4.5 to 5.2.1 where this issue has been addressed. Upgrades from 4.5. to 5.0 or 5.1, then to 5.2.0 do not encounter this issue.
Symptom
Attempts to install the Case Manager Target Object Store Extensions addOn fail with metadata cache load failures reporting that the property CmIsMarkedForDeletion is out of sequence with superclass property CmInheritCoordinatorPermissions when subclassing CmTask.
[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.0;4.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21902872