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webMethods Knowlegebase : Processing of Time To Live (TTL) expired documents not working as expected (1799748)

Troubleshooting


Problem

Tested below use case WRT handling of document TTL:

- Invoke pub.publish:publish 5 times to publish a document to Universal Messaging (UM)

- In serial native trigger service which consumes published events, invoke ps.util.system:sleep with a sleeptime of 10 seconds.

Expectation:

Running the publishing service would result in 1 run of the receiving service and the other 5 instances of the document would get discarded based on their TTL and don't cause an execution of the receiving trigger service.

Observed result:

The receiving trigger service is executed 5 times. Once for each published document.

Snooping the channel with Enterprise Manager (EM) shows that the documents get discarded after one second as expected.

Why is the receiving trigger service being executed anyway if the documents got discarded based on their TTL?

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"Software AG Universal Messaging (NUM)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.12"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFIWYE","label":"IBM webMethods B2B"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"Software AG Universal Messaging (NUM)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.12"}]

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Document Information

Modified date:
20 March 2025

UID

ibm17211461