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webMethods Knowlegebase : PAM authentication failed : 10 - User not known to the underlying authentication module (1790405)

Troubleshooting


Problem

While checking the log file of ApplinX server it has been noticed the following error:

0642 11.06.2018 09:08:19 - APXSRVD- Starting request handler for UNIUCI_FD=4, client ip=10.100.21.168

1173 11.06.2018 09:08:19 - APXSRVD- About to start "prodemge.sh" for user

1175 11.06.2018 09:08:19 - APXSRVD- Parameters "natapl"

PAM authentication

copy params to data struct

PAM start

pam_authenticate 282

PAM message 1 : 'Password: '

before 0 after 0

responding to Password: :

PAM authentication failed : 10 - User not known to the underlying authentication module

Document Location

Worldwide

[{"Line of Business":{"code":"LOB70","label":"Z TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSIMEV","label":"IBM ApplinX"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"ApplinX (APX)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"10.1"}]

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Document Information

Modified date:
20 March 2025

UID

ibm17206350