Troubleshooting
Problem
Attempting to connect and process data on a Mongo database and receiving the following "general error":
"[ART.118.5036] Adapter Runtime (Connection): Unable to configure connection manager.
[ADA.1.204] Cannot connect to the database with DataSource class "wm.jdbcx.mongodb.MongoDBDataSource40".
[webMethods][MongoDB JDBC Driver][MongoDB]general error
The server.log file references an unknown service 'DcConfig.services:loadConfig' and a missing table "MK_PARAMETER_TBL". Please see below.
2017-12-21 09:43:04 EST [ART.0114.1007E] Adapter Runtime: Error Logged. See Error log for details. Error: [ADA.1.204] Cannot connect to the database with DataSource class "wm.jdbcx.mongodb.MongoDBDataSource40".
[webMethods][MongoDB JDBC Driver][MongoDB]general error
2017-12-21 09:43:04 EST [ART.0114.1007E] Adapter Runtime: Error Logged. See Error log for details. Error: [ART.118.5036] Adapter Runtime (Connection): Unable to configure connection manager.
[ADA.1.204] Cannot connect to the database with DataSource class "wm.jdbcx.mongodb.MongoDBDataSource40".
[webMethods][MongoDB JDBC Driver][MongoDB]general error
2017-12-21 09:43:04 EST [ISS.0028.0013E] Startup service exited with the following error: com.wm.pkg.art.error.DetailedServiceException: [ART.114.13] Adapter Runtime: Error occurred while Adapter Runtime was loading adapter type "JDBCAdapter".
[ART.114.9] Adapter Runtime: Error(s) while registering adapter type JDBCAdapter.
2017-12-21 09:43:04 EST [ISS.0028.0012I] WmMSMQAdapter: Startup service (com.wm.adapter.wmmsmq.admin.Service:registerAdapter)
2017-12-21 09:43:04 EST [ISS.0028.0012I] WmARTExtDC: Startup service (com.wm.artextdc.pkginit:init)
2017-12-21 09:43:04 EST [ISS.0028.0012I] DcCommon: Startup service (DcCommon.utils:startup)
2017-12-21 09:43:04 EST [ISS.0028.0013E] Startup service exited with the following error: com.wm.lang.flow.FlowException: [ISC.0049.9010] Service 'DcCommon.utils:startup' invoking unknown service 'DcConfig.services:loadConfig' at 'Invoke for DcConfig.services:loadConfig'. The service may have been renamed, moved or disabled.
2017-12-21 09:43:04 EST [ISS.0028.0012I] WmServiceMock: Startup service (wm.ps.serviceMock:startup)
2017-12-21 09:43:04 EST [ISS.0028.0012I] DcErrorHandler: Startup service (DcErrorHandler.services.utils:startup)
2017-12-21 09:43:04 EST [ISS.0028.0013E] Startup service exited with the following error: com.wm.lang.flow.FlowException: [ISC.0049.9010] Service 'DcErrorHandler.services.utils:startup' invoking unknown service 'DcConfig.services:loadConfig' at 'Invoke for DcConfig.services:loadConfig'. The service may have been renamed, moved or disabled.
2017-12-21 09:43:04 EST [ISS.0028.0012I] MKConfig: Startup service (MKConfig.services.server:putParamTable_Cache)
2017-12-21 09:43:05 EST [ART.0114.1007E] Adapter Runtime: Error Logged. See Error log for details. Error: [ADA.1.316] Cannot execute the SQL statement "SELECT DISTINCT InterfaceID FROM "MK_PARAMETER_TBL"". "
(42000/942) ORA-00942: table or view does not exist
"
ORA-00942: table or view does not exist
2017-12-21 09:43:05 EST [ISS.0028.0048E] Failed to read class wm.as400.AS400ConnectionFactory from input stream
2017-12-21 09:43:05 EST [ISS.0055.0003E] Initialization of Java Service wm.as400.admin:startup failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: wm/as400/AS400ConnectionFactory
2017-12-21 09:43:05 EST [ISS.0028.0012I] WmAS400: Startup service (wm.as400.admin:startup)
2017-12-21 09:43:05 EST [ISS.0028.0048E] Failed to read class wm.as400.AS400ConnectionFactory from input stream
2017-12-21 09:43:05 EST [ISS.0055.0003E] Initialization of Java Service wm.as400.admin:startup failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: wm/as400/AS400ConnectionFactory
2017-12-21 09:43:05 EST [ISS.0028.0048E] Failed to read class wm.as400.AS400ConnectionFactory from input stream"
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Document Information
Modified date:
20 March 2025
UID
ibm17205523