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webMethods Knowlegebase : FTP passive host IP address configuration is not working (1753794)

Troubleshooting


Problem

----Problem:

When using an FTP client the IP address returned for the passive command for the data channel is not what has been configured on the application.

----Verification:

You can use FileZilla to inspect the FTP commands for example:

Status: Directory listing successful

Status: Starting upload of C:\Documents\xxxxx.pdf

Command: PASV

Response: 227 Entering Passive Mode (192,168,xx,yyy,201,221)

Command: STOR xxxxx.pdf

The FTP response '227 Entering Passive Mode (192,168,xx,yyy,201,221)' text provides the incorrect IP.

The first four digits should display the configured passive IP Address (The last two digits refer to the passive port range).

For example my 192,168,xx,yyy,201,221 is IP 192,168,xx,yyy with port 1829 ( (201*8)+221)

----Use case:

In passive mode, Active Transfer will wait for the client to establish a connection provided by the configured passive IP value.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQG2X","label":"IBM webMethods Managed File Transfer"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods ActiveTransfer Server (MAT)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Windows Server 2008"}],"Version":"9.5"}]

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Document Information

Modified date:
20 March 2025

UID

ibm17202979

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