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Sterling B2B Integrator sftp server adapter latency with inbound connections.

Troubleshooting


Problem

Sterling B2B Integrator (SBI) is acting as the SFTP server.

The SFTP server is showing signs of latency. The files are getting processed at a very slow rate.

There were 4 SFTP server adapters configured across 2 SBI nodes.

 

Symptom

The load looked like it was only showing up in one node of the cluster, so the load didn't look to be distributed across all 4 SFTP Server adapters. This was determined by looking at the SBI Communication Sessions under the SFTP protocol.

Other protocols, such as FTP server, were working fine.

Node2 was not processing the SFTP load.

 

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Document Information

Modified date:
14 November 2019

UID

ibm10720197