Troubleshooting
Problem
There are different utilities required to run ASU commands, which depend on the QRadar® hardware appliance type you are using.
Symptom
This applies to both 7.3.x and 7.4.x software versions.
# /opt/lenovo/toolscenter/asu/asu64 show IMM --kcs
Lenovo Advanced Settings Utility version 10.4.94M
Licensed Materials - Property of Lenovo
(C) Copyright Lenovo Corp. 2007-2017 All Rights Reserved
Connected via IPMI device driver (KCS interface)
Read of data store failed with completion code 10
Close of data store failed with completion code 10
Retry after 500ms
Read of data store failed with completion code 10
Close of data store failed with completion code 10
Retry after 500ms
Read of data store failed with completion code 10
Close of data store failed with completion code 10
Retry after 500ms
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtcAAA","label":"Hardware"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3.0;7.4.0"}]
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Document Information
Modified date:
06 April 2023
UID
ibm10720133