webMethods Knowlegebase : SAP Listeners failing to enable (1751926)

Problem

We are running into problems enabling our SAP listeners in webMethods 8.2, using the sap 7.1 adapter.

Here's the error being generated in the server.log when we try to enable the listener

2013-11-14 16:17:48 CST [SAP.0104.0005W] Error in RFC Listener ST_System_SAP.adapters.sap.listeners:lsnr_POS_CatalogueUpdate with status "STARTED" and connection "<ST_System_SAP.adapters.sap.listeners:lsnr_POS_CatalogueUpdate"-ZPOSQ12_CATL_DELTA-sapq12-ci startup>": Server startup failed at Thu Nov 14 16:17:48 CST 2013.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems.

Could not start server: Connect to SAP gateway failed

Connection parameters: TPNAME=ZPOSQ12_CATL_DELTA GWHOST=sapq12-ci GWSERV=sapgw02

ERROR service '?' unknown

TIME Thu Nov 14 16:17:47 2013

RELEASE 720

COMPONENT NI (network interface)

VERSION 40

RC -3

DETAIL NiErrSet

COUNTER 2

2013-11-14 16:18:47 CST [ART.0114.1007E] Adapter Runtime: Error Logged. See Error log for details. Error: [ADA.104.104.9151] WmSAP Adapter: Error on initializing listener: Startup error

2013-11-14 16:18:47 CST [SAP.0104.0006I] Shutting down Listener for sapq12-ci on ZPOSQ12_CATL_DELTA(sapgw02)

2013-11-14 16:18:48 CST [SAP.0104.0005W] Error in RFC Listener ST_System_SAP.adapters.sap.listeners:lsnr_POS_CatalogueUpdate with status "STOPPING" and connection "<ST_System_SAP.adapters.sap.listeners:lsnr_POS_CatalogueUpdate"-ZPOSQ12_CATL_DELTA-sapq12-ci startup>": Server startup failed at Thu Nov 14 16:18:48 CST 2013.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems.

Could not start server: Connect to SAP gateway failed

Connection parameters: TPNAME=ZPOSQ12_CATL_DELTA GWHOST=sapq12-ci GWSERV=sapgw02

ERROR service 'sapgw02' unknown

TIME Thu Nov 14 16:18:47 2013

RELEASE 720

COMPONENT NI (network interface)

VERSION 40

RC -3

MODULE nixxsl.cpp

LINE 184

DETAIL NiSrvLGetServNo: service name cached as unknown

COUNTER 3

2013-11-14 16:18:49 CST [SAP.0104.0008I] RFC Listener stopped: sapq12-ci on ZPOSQ12_CATL_DELTA(sapgw02)

Here is a snippet from the startup in the server.log, the adapter loads properly with the latest libraries:

2013-11-14 02:05:10 CST [ISS.0028.0012I] WmSAP: Startup service (wm.sap.Admin:registerAdapter)

2013-11-14 02:05:11 CST [SAP.0101.0019C] Log level changed from 4 to 4 for the facilities: [all]

2013-11-14 02:05:11 CST [SAP.0101.0014I] Starting SAP services

2013-11-14 02:05:11 CST [SAP.0101.0025C] Loading JCo libraries

2013-11-14 02:05:11 CST [SAP.0101.0026C] SAP JCo version: 3.0.10 (2013-08-08) JavaRfc 2.2.10

2013-11-14 02:05:11 CST [SAP.0101.0027C] SAP JCo Native Library version: 720.440

2013-11-14 02:05:11 CST [SAP.0101.0044C] SAP IDoc Library version: 3.0.10 (2013-08-15)

2013-11-14 02:05:12 CST [SCC.0126.0200I] SCC ConnectionManager pool wm.sap.internal.cs:emptyConnection started

2013-11-14 02:05:12 CST [SCC.0126.0200I] SCC ConnectionManager pool ST_System_SAP.adapters.sap.connections:connNode_POS started

2013-11-14 02:05:12 CST [SAP.0103.0011I] Creating ART connection to alias "POS" in partition "Q12&%RFCPOS&%010&%EN": com.wm.adapter.sap.spi.SAPConnection

2013-11-14 02:05:12 CST [SAP.0103.0014I] Destroying ART connection to alias "POS" in partition "Q12&%RFCPOS&%010&%EN": com.wm.adapter.sap.spi.SAPConnection

2013-11-14 02:05:12 CST [SCC.0126.0200I] SCC ConnectionManager pool ST_System_SAP.adapters.sap.connections:connNode_SAP started

2013-11-14 02:05:12 CST [SAP.0103.0011I] Creating ART connection to alias "SAP" in partition "C12&%RFCHVS&%010&%EN": com.wm.adapter.sap.spi.SAPConnection

2013-11-14 02:05:12 CST [SAP.0103.0014I] Destroying ART connection to alias "SAP" in partition "C12&%RFCHVS&%010&%EN": com.wm.adapter.sap.spi.SAPConnection

2013-11-14 02:05:12 CST [SCC.0126.0200I] SCC ConnectionManager pool ST_System_SAP.adapters.sap.connections:connNode_C12 started

2013-11-14 02:05:12 CST [SAP.0103.0011I] Creating ART connection to alias "C12" in partition "C12&%RFCHVS&%010&%EN": com.wm.adapter.sap.spi.SAPConnection

2013-11-14 02:05:12 CST [SAP.0103.0014I] Destroying ART connection to alias "C12" in partition "C12&%RFCHVS&%010&%EN": com.wm.adapter.sap.spi.SAPConnection

2013-11-14 02:05:12 CST [ISS.0028.0012I] WmSAP: Startup service (wm.sap.Admin:registerRoutingListener)

2013-11-14 02:05:12 CST [ISS.0028.0012I] WmSAP: Startup service (wm.sap.Admin:registerLocalConnection)

2013-11-14 02:05:12 CST [ISS.0028.0012I] WmSAP: Startup service (wm.sap.Admin:registerExitManager)

2013-11-14 02:05:12 CST [ISS.0028.0012I] WmSAP: Startup service (wm.sap.Admin:registerContentHandlers)

2013-11-14 02:05:12 CST [ISS.0028.0012I] WmSAP: Startup service (wm.sap.Admin:registerTransactionStore)

2013-11-14 02:05:12 CST [SAP.0118.0001W] Adapter is not using Centralized Transaction Store.

2013-11-14 02:05:12 CST [SAP.0110.0027I] Transaction store initialized: com.wm.adapter.sap.xtn.FileTransactionStore

2013-11-14 02:05:12 CST [SAP.0110.0011W] TransactionManager: Started

2013-11-14 02:05:12 CST [SAP.0101.0015I] SAP services started

Please advise how to proceed.