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webMethods Knowlegebase : Process model intermediate boundary timer step throwing error after migration from 9.0 to 9.7 (1763550)

Troubleshooting


Problem

A process model migrated from 9.0 to 9.7 with intermediate non-interrupting boundary timer event throws the error:--

"java.lang.NullPointerException at com.wm.app.prt.storage.StorageJDBC.setTimerEntry(StorageJDBC.java:1130) at com.wm.app.prt.storage.Storage.setTimerEntry(Storage.java:578) at com.wm.app.prt.timer.StepTimeout.createStepTimer(StepTimeout.java:358) at com.wm.app.prt.StepDispatcherAgent.startBoundaryTimers(StepDispatcherAgent.java:1126) at com.wm.app.prt.StepDispatcherAgent.setupInterruptableStep(StepDispatcherAgent.java:1109) at com.wm.app.prt.StepDispatcherAgent.runStep(StepDispatcherAgent.java:1837) at com.wm.app.prt.StepDispatcherAgent.execute(StepDispatcherAgent.java:336) at com.wm.app.prt.StepDispatcherAgent.synchRun(StepDispatcherAgent.java:244) at com.wm.app.prt.StepDispatcherAgent.synchRun(StepDispatcherAgent.java:283) at com.wm.app.prt.StepDispatcher.startStep(StepDispatcher.java:1380) at com.wm.app.prt.StepDispatcher.dispatch(StepDispatcher.java:1348) at com.wm.app.prt.StepDispatcher.dispatchPublishedDocEvent(StepDispatcher.java:1150) at com.wm.app.prt.StepDispatcher.handleNativeDoc(StepDispatcher.java:798) at wm.prt.dispatch.handlePublishedInput(dispatch.java:318) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:443) at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:641) at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:39) at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:49) at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:243) at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:49) at com.wm.app.b2b.server.invoke.PipelineProcessor.process(Pipeline"

After investigation it was found to be happening because the timer condition was not set in 9.0 for the timer event.

Document Location

Worldwide

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Document Information

Modified date:
20 March 2025

UID

ibm17198921