webMethods Knowlegebase : wm.tn.doc:recognize ServiceException: Could not insert the new document (1738739)

Problem

TN creates 3141 individual X12 4060 850 documents, but fails to create X12 Envelope & X12 Group documents for EDI set containing 3141 850s. Without X12 Envelope, built-in 997 Functional Acknowledgement is not generated.

com.wm.app.tn.err.EXMLException: <EXMLException>

<ErrorCode></ErrorCode>

<Info>wm.tn.doc:recognize</Info>

<OriginalException>

<JavaClass>com.wm.app.tn.doc.BizDocTypeException</JavaClass>

<Message>com.wm.app.b2b.server.ServiceException: Could not insert the new document.

(0) java.lang.NullPointerException: null

(1) java.lang.NullPointerException: null

[EDIFTN.000010.000216]

</Message>

<StackTrace>com.wm.app.tn.doc.BizDocTypeException: com.wm.app.b2b.server.ServiceException: Could not insert the new document.

NOTE: Seems to only occur on one customer’s transmissions of 2000+ 850s. What's odd is that we receive 5MB 852 data that does not fail to insert the X12 Envelope or Group.

Further Details:

Calling service is DFEDICommon.utils.tn:getInboundEDIRecordsFromFileSystem. Related package are(attached);

1. DFEDICommon.zip

2. DFUtils.zip

For this process, the EDI data string is the content of a file on the wM server. The file is read using WmPublic/pub.file:getFile with loadAs=bytes. The resulting bytes are then passed to WmTN/wm.tn:receive which throws the NPE. My Catch step runs WmPublic/pub.flow:getLastError and reports lastError/errorDump.

Initial Environment: Then applied fixes (IS_8.2_Core_SP1_Fix3 and TNS_8.2_SP1_Fix3 - and problem remained.)

Version 8.2.1.0 Release Notes

Updates IS_8.2_SP1_Core_Fix2, TNS_8.2_SP1_Fix2, TNS_8-2_SP1

Build Number 315

SSL Strong (128-bit)

Server Environment

Java Version 1.6.0 (50.0)

Further Study of Environments:

Working

QA:

IS_8.2_SP1_Core_Fix2

Not Working

PROD:

IS_8.2_Core_SP1_Fix3

TNS_8.2_SP1

TNS_8.2_SP1_Fix3

MWS

MWS_8.2_SP1_Fix3

TN_8.2_SP1_MWS_Fix1

MON_8.2.1_MWS_Fix2

MWS_8.2_SP1_Fix3

Glue_8-0_Fix4

Why would this work in QA and not in Prod? Additionally customer has a 5M file that only has one ST in it and it completes with Group and Envelope, however it is larger than the file that does not work.

EDI_8.0_SP1_Fix9. The problem is still occurring. 1945 850s, but no Group or Envelope.