Troubleshooting
Problem
We are unable to receive Salesforce Push Topic notifications with SalesForce Oauth connection.
We have configured a oauth connection along with a Listener and notification, but when a message is received from Salesforce we see the following error message in the logs:
"WMERROR ab6a8c90-6d16-1e3e-a931-fffffec383c3 ab6a8c90-6d16-1e3e-a931-fffffec383c3 37ded6ac-073c-b1aa-bac8-e08140b0b724 NDCVWISD03.nexeosolutions.com:10100 2017-03-16 10:20:10.352 CDT 2017-03-16 10:20:10.352 CDT [ADA.505.1007] Please be sure that you have a valid username and password.
[ART.116.3010] Adapter Runtime (Notification): Error publishing notification Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1. Error: [ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID
List of errors:
[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist
.
[ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID
List of errors:
[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist
>>>BasicData:message=Please be sure that you have a valid username and password.,date=Thu Mar 16 10:20:10 CDT 2017,reason=[ART.116.3010] Adapter Runtime (Notification): Error publishing notification Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1. Error: [ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID
List of errors:
[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist
.
[ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID
List of errors:
[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist
,exceptionClass=com.wm.adk.error.AdapterException,stack=com.wm.adk.error.AdapterException: [ART.116.3010] Adapter Runtime (Notification): Error publishing notification Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1. Error: [ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID
List of errors:
[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist
.
[ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID
List of errors:
[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist
at com.wm.adk.notification.WmAsynchronousNotification.publishToDispatcher(WmAsynchronousNotification.java:323)
at com.wm.adk.notification.WmAsynchronousNotification.doNotify(WmAsynchronousNotification.java:113)
at com.wm.adapter.wmsalesforce.notification.WmAsyncSalesforceListenerNotification.runNotification(WmAsyncSalesforceListenerNotification.java:210)
at com.wm.adk.notification....<truncated>Sandbox.Syed.sfdc2.PushTest:PushListnerLeads2"
IS Core 9.7 Fix 14
Adapter Runtime Fix 2
Salesforce Adapter Fix 12
Adapter connection is enable and working as expected.
Listener is enabled.
Document Location
Worldwide
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Document Information
Modified date:
19 March 2025
UID
ibm17192202