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webMethods Knowlegebase : Salesforce Push Topic Notifications failing due to Adapter Failure (1781416)

Troubleshooting


Problem

We are unable to receive Salesforce Push Topic notifications with SalesForce Oauth connection.

We have configured a oauth connection along with a Listener and notification, but when a message is received from Salesforce we see the following error message in the logs:

"WMERROR ab6a8c90-6d16-1e3e-a931-fffffec383c3 ab6a8c90-6d16-1e3e-a931-fffffec383c3 37ded6ac-073c-b1aa-bac8-e08140b0b724 NDCVWISD03.nexeosolutions.com:10100 2017-03-16 10:20:10.352 CDT 2017-03-16 10:20:10.352 CDT [ADA.505.1007] Please be sure that you have a valid username and password.

[ART.116.3010] Adapter Runtime (Notification): Error publishing notification Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1. Error: [ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID

List of errors:

[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist

.

[ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID

List of errors:

[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist

>>>BasicData:message=Please be sure that you have a valid username and password.,date=Thu Mar 16 10:20:10 CDT 2017,reason=[ART.116.3010] Adapter Runtime (Notification): Error publishing notification Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1. Error: [ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID

List of errors:

[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist

.

[ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID

List of errors:

[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist

,exceptionClass=com.wm.adk.error.AdapterException,stack=com.wm.adk.error.AdapterException: [ART.116.3010] Adapter Runtime (Notification): Error publishing notification Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1. Error: [ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID

List of errors:

[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist

.

[ISS.0098.9007] Data does not conform to the Publishable Document Type Sandbox.Syed.sfdc2.PushTest:new_adapterNotification1PublishDocument errors: INVALID

List of errors:

[0] pathName=/clientId errorCode=VV-005 errorMessage=[ISC.0082.9034] Field is absent, field must exist

at com.wm.adk.notification.WmAsynchronousNotification.publishToDispatcher(WmAsynchronousNotification.java:323)

at com.wm.adk.notification.WmAsynchronousNotification.doNotify(WmAsynchronousNotification.java:113)

at com.wm.adapter.wmsalesforce.notification.WmAsyncSalesforceListenerNotification.runNotification(WmAsyncSalesforceListenerNotification.java:210)

at com.wm.adk.notification....<truncated>Sandbox.Syed.sfdc2.PushTest:PushListnerLeads2"

IS Core 9.7 Fix 14

Adapter Runtime Fix 2

Salesforce Adapter Fix 12

Adapter connection is enable and working as expected.

Listener is enabled.

Document Location

Worldwide

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Document Information

Modified date:
19 March 2025

UID

ibm17192202