IBM Support

PH64125: CLEARCASE HOMEBASE CANNOT START THE CLEARCASE CONTROL PANEL AFTER UPGRADE: "THE REQUESTED OPERATION REQUIRES ELEVATION"

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • After updating -- or performing a fresh install of -- ClearCase,
    an attempt to start the ClearCase control panel from the
    ClearCase Homebase will fail with "The requested operation
    requires elevation" unless the homebase is itself run with
    administrator privileges.
    
    Starting the control panel from Homebase is the ONLY impacted
    operation.
    
    Starting the ClearCase control panel will (correctly) prompt for
    elevation when:
    1) Started from a non-elevated command prompt or PowerShell
    session
    2) Started from the "control panel" itself.
    

Local fix

  • Run the homebase as administrator. Or start the control panel
    using one of the above functioning methods.
    

Problem summary

  • When using ClearCase and windows UAC is enabled, attempting to
    start the CC control panel form the homebase errors out.
    

Problem conclusion

  • A fix is available in ClearCase versions 9.1.0.8 & 10.0.1.3  and
     DevOps Code ClearCase  11.0.0.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH64125

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-11-13

  • Closed date

    2025-03-18

  • Last modified date

    2025-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Document Information

Modified date:
18 March 2025