IT47843: PERFORMANCE TAB FAILS TO LOAD FOR VOLUMES ON THE DS8000 WHEN THE SYSTEM CONTAINS MORE THAN 33,000 VOLUMES.

APAR status

• Closed as program error.

Error description

• The Performance tab fails to load for volumes on the DS8000 when
  the system contains more than 33,000 volumes, displaying the
  error: "BPCUI0032E Oops, something went wrong on our end. Try
  refreshing the page to fix the issue. Error code:
  TSS:ECONNABORTED. Reference ID: 8e24f348ec077f4b
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring DS8000 device with     *
  * more than 33,000 volumes                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Performance tab fails to load for volumes on the DS8000  *
  * when the system contains more than 33,000 volumes,           *
  * displaying the error:                                        *
  *                                                              *
  * "BPCUI0032E Oops, something went wrong on our end. Try       *
  * refreshing the page to fix the issue. Error code:            *
  * TSS:ECONNABORTED. Reference ID: 8e24f348ec077f4b"            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q25   [ 54X-IBM-SI ]
  ( release target 3Q 2025 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels