How To
Summary
This article provides a solution how to solve this error. "The script was running longer than the timeout period of 5 seconds or the script length was more than 50,000 lines."
This error is coming from customised email parse or function scripts.
Objective
This article provides a solution how to solve this error. This article provides a solution how to solve this error. "The script was running longer than the timeout period of 5 seconds or the script length was more than 50,000 lines."
This error is coming from customrized email parse or function scripts.
This error is coming from customrized email parse or function scripts.
Steps
The way to increase the default line limit and timeout on CP4S is to change the
RESILIENT script related environment variables in the isc-cases-python3-scripting-service-cp4s serverless service in the cp4s-sandbox namespace. The python3 pods will restart automatically.e.g Increase RESILIENT_MAX_SCRIPT_LINES from 50,000 to 100,000
and
RESILIENT_MAX_SCRIPT_TIMEOUT from 5 to 15 as below:
Additional Information
Related Information
Document Location
Worldwide
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Document Information
Modified date:
03 March 2025
UID
ibm17184737