Troubleshooting
Problem
The creation of an activity fails if using the CMI integration after an update or rollback to version 11.0.0.1. The following error is reported by the cleartool mkact -task command.
cleartool: Error: INTERNAL ERROR detected and logged in "/var/adm/clearcase/log/error_log".
cleartool: Warning: Unable to perform one or more Change Management actions. Please see the Change Management log for details.Then in /var/adm/clearcase/log/error_log, you will see this error message:
Internal Error detected in "/vobs/atria/lib/CM_Integration/lib/cmi/cmi_log.cxx" line 75 cleartool/cmi: Error: Unable to open log file "/var/adm/clearcase/log/cmi_log".
Symptom
- You have installed ClearCase 11.0.0, and you have set up the CMI integration. Then you update to ClearCase 11.0.0.1, and you try to create an activity after the update operation.
- You have installed ClearCase 11.0.0 or 11.0.0.1, and you have set up the CMI integration. Then you update to ClearCase 11.0.0.3. After the update operation, you do a rollback of the installation to the previously installed version, and you try to create an activity.
Document Location
Worldwide
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Document Information
Modified date:
21 March 2025
UID
ibm17184697