IBM Support

Changes Impacting Content Collector for SharePoint and Microsoft Exchange Online

Troubleshooting


Problem

Critical updates affecting IBM Content Collector (ICC) for SharePoint and Microsoft Exchange Online due to Microsoft’s deprecation of certain technologies.
Affected Products
•	IBM Content Collector for SharePoint Online
•	IBM Content Collector for Microsoft Exchange Online

Cause

Issue 1: Deprecation of AzureAD PowerShell Module

Microsoft has officially deprecated the AzureAD, AzureADPreview, and MSOnline PowerShell modules as of March 30, 2024. These modules will remain functional until March 30, 2025, but support will be limited to critical security fixes only.

Impact

  • New app registrations for SharePoint and Microsoft Exchange Online will not work after March 30, 2025.

Issue 2: End of Support for SharePoint Add-ins

Microsoft is phasing out support for the SharePoint Add-in model, impacting IBM Content Collector’s ability to integrate with SharePoint Online.

Impact on ICC for SharePoint Online

  • ICC deploys the IBM Content Collector App and IBM Content Collector Restore App as SharePoint add-ins.
  • For existing tenants, ICC continues to function but will cease to work after April 2026.
  • For new tenants, ICC is already non-functional as Microsoft has stopped supporting new add-ins.

IBM is actively working on a solution to address these changes. Further updates will be provided as soon as they become available.


References: Please check the below URL'S for more information.

Document Location

Worldwide

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Document Information

Modified date:
27 February 2025

UID

ibm17184209