Troubleshooting
Problem
Error displayed "unable write search result to string" in QRadar SOAR.
Symptom
[http-bio-443-exec-486] WARN c.c.d.s.SearchExResultDTOBuilder - Unable write search result to string. Skipping result
com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field "principal_id" (class com.co3.dto.PrincipalReferenceDTO), not marked as ignorable (4 known properties: "display_name", "type", "id", "name"])
at [Source: java.io.StringReader@5a7199af; line: 1, column: 6065] (through reference chain: com.co3.dto.comment.CommentDTO["modify_principal"]->com.co3.dto.PrincipalReferenceDTO["principal_id"])
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSA230","label":"IBM Security QRadar SOAR"},"ARM Category":[{"code":"a8m0z0000001grPAAQ","label":"Resilient Core-\u003ESearch"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
17 February 2025
UID
ibm17183524