IBM Support

Error executing the request. Check the request parameters to verify parameter value format. BMXAA9757E

Troubleshooting


Problem

This article will help you with a troubleshooting approach to resolving the "Error executing the request. Check the request parameters to verify parameter value format. BMXAA9757E" error in IBM Maximo Manage, specifically when accessing the Operational Dashboard and Work Queue Manager.
This error, is often followed by the inability to create work queues, can significantly disrupt operations.
While this technote focuses on Maximo Manage version, the suggestions are generally applicable to other versions experiencing similar work queue-related issues.

Symptom

The primary symptom is the consistent appearance of the BMXAA9757E error when:
Adding a work queue card to a dashboard in the Operational Dashboard.
Launching the Work Queue Manager application.
Submitting a new work queue definition.

Users might also experience:
Empty work queue lists, despite attempts to create new ones.
The inability to view or interact with existing work queues.
General performance degradation within the Maximo Manage application.
 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m50000000CbP6AAK","label":"System Administration"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0;and future releases"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
24 February 2025

UID

ibm17183021

Page Feedback