Constraints not satisfiable: no operators found from catalog ibm-bts-operator-catalog-v3-35-2 
in namespace production referenced by subscription ibm-bts-operator, subscription ibm-bts-operator exists

Symptom:
After removing a component, you may still see IBM Business Automation Navigator desktops related to those component(s) when accessing the Admin desktop.  This does not impact application functionality, but these desktops should be cleaned up.

Solution:

Before removing any component which creates a IBM Business Automation Navigator desktop, ensure the following steps are completed:
1. Delete all IBM Business Automation Navigator desktops for the related to the component to be removed.

2. Delete all repository connections in IBM Business Automation Navigator related to the component to be removed.
3. Remove any IBM Business Automation plugins required by the component being removed.
4. Delete the <meta.name>-initilization-config and <meta.name>-verification-config ConfigMaps from your cluster. 

Symptom:
The Business Automation Studio Workplace Job Pod fails in creating the Workplace Desktop as it's not able to find the WalkMe Plugin in Navigator.

Starting to create Workplace Desktop

no basic auth

  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current

                                 Dload  Upload   Total   Spent    Left  Speed

100  2855  100  2789  100    66  12073    285 --:--:-- --:--:-- --:--:-- 12359

  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current

                                 Dload  Upload   Total   Spent    Left  Speed

100  3821  100  3821    0     0  26534      0 --:--:-- --:--:-- --:--:-- 26534

{}&&{"messagesEncoded":true,"sessioninactivelimit":1800,"errors":[{"number":"2807","adminResponse":null,"moreInformation":null,"footer":null,"text":"Invalid plugin ids in the request data: IbmbpmSolutionDiscoveryPlugin,WalkMePlugin.","explanation":"All plugins must be existing in ICN.","userResponse":"Check if all plugins eixst."}]}

Failed creating desktop the 5 times, try again

Failed in creating desktop Workplace

Solution:

To resolve this, ensure the following steps are completed:
1. Edit the <meta.name>-initialization-config configmap, and set the nav_walkme_plugin_registered parameter from True to False.

2. Wait 30-45 minutes for the reconcile to complete, eventually the nav_walkme_plugin_registered parameter will be True again.
3. Validate that the <meta.name>-bas-workplace-job has completed on its own.

Symptom: When you attempt to open or create a Document Processing project, the operation fails if the PostgreSQL database user password contains an equals sign (=) character.

Solution: Use one of the following methods to resolve this issue:

• Update the PostgreSQL database user password to remove the equals sign (=) character.
• Configure client-server certificate authentication instead of password authentication.

1. In the Cloud Pak for Business Automation custom resource, locate the spec.datasource_configuration.dc_ca_datasource section.
2. Use one of the following methods:
   • If the Db2 server is resolvable by hostname: Specify the hostname in the database_servername property instead of the IPv6 address.
   • If the Db2 server is not resolvable by hostname:
     Specify a placeholder URL-safe name in the database_servername property (for example, db2-ipv6.myhost).
     Specify the IPv6 address in the database_ip property.
3. Apply the changes to the custom resource.
4. Wait at least 20 minutes for the operator to apply the changes.

Important: This configuration applies only to the spec.datasource_configuration.dc_ca_datasource section of the custom resource.

datasource_configuration:
  dc_ca_datasource: 
    database_servername: "db2-ipv6.myhost" 
    database_ip: "[2620:1f7:853:a00f:2022:aff:fe16:ca59]"