Troubleshooting
Problem
When using the apicup tool to start a manual backup or list backups on a VM (Virtual Machine) with API Connect OVA deployed, the backup remains stuck in the Running status for longer than expected.
Example:
apicup subsys list-backups mgmt
NAME STATUS ID CLUSTER TYPE CR TYPE AGE
mgmt-backup-2hgnw Running mgmt full create 55m
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8mKe000000CaZXIA0","label":"API Connect-\u003EAPIC Platform - Other"}],"ARM Case Number":"TS018446549","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0.5;and future releases"}]
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Document Information
Modified date:
21 April 2025
UID
ibm17182842