IBM Support

Portal Backup or Management Backup Stuck in Running Due to backrest pod ContainerCreating and Postgres Backup pod terminating

Troubleshooting


Problem

When using the apicup tool to start a manual backup or list backups on a VM (Virtual Machine) with API Connect OVA deployed, the backup remains stuck in the Running status for longer than expected.

Example:

apicup subsys list-backups mgmt
NAME                STATUS    ID                 CLUSTER   TYPE   CR TYPE   AGE
mgmt-backup-2hgnw   Running                      mgmt      full   create    55m

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8mKe000000CaZXIA0","label":"API Connect-\u003EAPIC Platform - Other"}],"ARM Case Number":"TS018446549","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0.5;and future releases"}]

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Document Information

Modified date:
21 April 2025

UID

ibm17182842