Troubleshooting
Problem
After upgrading to IBM Cloud Pak for Business Automation version 21.0.3.IF037 to 21.0.3.IF039, certain deployment pods are unable to start correctly, specifically Navigator and GraphQL pods, fail to start due to trust store loading errors. This results in the inability to establish secure connections.
Symptom
The logs from Navigator and GraphQL pods indicate the following error message:
ERROR CWPKI0033E: The keystore located at /opt/ibm/wlp/usr/servers/defaultServer/resources/security/ibm_custom*TrustStore.p12 did not load because of the following error: Integrity check failed: java.security.NoSuchAlgorithmException: no such algorithm: HmacPBESHA256 for provider IBMJCE
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m0z0000001iGuAAI","label":"Business Console-\u003EAPI-\u003EJava"},{"code":"a8m0z0000001isoAAA","label":"Operate-\u003EADW Install\\Upgrade\\Setup-\u003EUpgrade"}],"ARM Case Number":"TS018167715","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
05 February 2025
UID
ibm17182518