Troubleshooting
Problem
In PowerVC 2.2.0 environment checker may report unsupported HMC release 9.2.953
Checking Knowledge Center documentation we can see this is actually listed as a supported release:
https://www.ibm.com/docs/en/powervc-cloud/2.2.0?topic=powervc-hardware-software-requirements#powervc_hwandsw_reqs_cloud__d467e1190__title__1
https://www.ibm.com/docs/en/powervc-cloud/2.2.0?topic=powervc-hardware-software-requirements#powervc_hwandsw_reqs_cloud__d467e1190__title__1
PowerVC supports the following HMC releases:
- V9.2.953
- V10.1.1020
- V10.2.1030
- V10.2.1040
- V10.3.1050
- V10.3.1051
- V10.3.1060
Diagnosing The Problem
when running environment checker from either GUI or CLI, we get:
[root@PowerVC01 gag]# /opt/ibm/powervc/ttv-validation/powervc-validator --validator hmc_version_val
{"ValidationResult": {"ValidationID": "HMC_VERSION_VALIDATOR", "ValidationStatus": "Success", "Description": "HMC Version Validations", "TargetedResourceType": "hmc", "IpAddress": "", "refs": [], "ValidationDetail": {"ChecksList": [{"ip": "x.x.x.x", "response": "The HMC must be at version 10, release 2, modification 0 or higher.", "msg": "The version of HMC software that is installed is not supported. The HMC is at version 9, release 2, modification 0.", "refs": [], "msg-id": "HMC_CONFIGURATION_ERROR", "MsgSubstitutes": "", "status": "fail",
Resolving The Problem
To resolve this, the downgraded value can be hard-coded:
vi /opt/ibm/powervc/ttv-validation/conf/solution_spec.json
:set nu
Change line 7-9 from this:
6 "hmc": {
7 "min_version_level": "10",
8 "min_release_level": "2",
9 "min_maintenance_level": "0"
7 "min_version_level": "10",
8 "min_release_level": "2",
9 "min_maintenance_level": "0"
To this:
6 "hmc": {
7 "min_version_level": "9",
8 "min_release_level": "2",
9 "min_maintenance_level": "0"
7 "min_version_level": "9",
8 "min_release_level": "2",
9 "min_maintenance_level": "0"
Save and exit the file
Verify issue got resolved by running Environment checker from GUI or CLI:
/opt/ibm/powervc/ttv-validation/powervc-validator --validator hmc_version_val
NOTE:
After a PowerVC upgrade/restore or add node scenario has been performed to 2.2.0 environment, this configuration gets changed.
So the workaround needs to be applied again.
So the workaround needs to be applied again.
Document Location
Worldwide
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Document Information
Modified date:
03 February 2025
UID
ibm17181996