IT46544: MAILBOX MESSAGE EXTRACT FAILS WITH ERROR "COULD NOT DECRYPT INLINE PAYLOAD DATA ERROR" WHILE EXTRACTING GLOBAL MAILBOX MESSAGE.

APAR status

• Closed as program error.

Error description

• File is delivered to Global Mailbox and during processing, the
  Mailbox Extract Service fails after a variable amount of time
  (seen between 2 and 50 seconds) with following error:
  SEVERE: Could not decrypt inline payload data
  

Local fix

Problem summary

• Users Affected:
  All
  
  Problem Description:
  The Mailbox Extract Service fails when there is a large number
  of messages in the mailbox.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  The mailbox extract service has been optimized to reduce
  unnecessary calls to Cassandra.
  
  Delivered in:
  6010208
  6020004
  All future Fix Packs can be found in the Release Timeline Matrix
  
  
  - https://www.ibm.com/support/pages/node/6194265
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels