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Environment checker does not start and throws Rabbit MQ service failed

Troubleshooting


Problem

Environment checker does not start and throws failed checks with RabbitMQ messages.

Symptom

Environment checker throws Rabbit MQ service failed 
Rabbit MQ service failed with Error: sudo: sorry, you must have a tty to run sudo
Checker reports below failure /Error.
<nodename>","xxxxxxxxxx","Failed","<ipaddress>","Message Bus Communication Validations","Rabbit MQ service failed with Error: sudo: sorry, you must have a tty to run sudo

Cause

on further review found, blocked root login permission in sshd.config

Environment

PowerVC with RHEL

Diagnosing The Problem

In Checker reports below failure /Error while running
<nodename>","xxxxxxxxxx","Failed","<ipaddress>","Message Bus Communication Validations","Rabbit MQ service failed with Error: sudo: sorry, you must have a tty to run sudo

Resolving The Problem

Need to review and update below stanza:
vi /etc/ssh/sshd.config
PermitRootlogin =no
Change it to yes
PermitRootlogin =yes
After that checker will start.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB68","label":"Power HW"},"Business Unit":{"code":"BU070","label":"IBM Infrastructure"},"Product":{"code":"SSVSPA","label":"IBM PowerVC for Private Cloud"},"ARM Category":[{"code":"a8m50000000L0jDAAS","label":"PowerVC"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
28 January 2025

UID

ibm17181825