IBM Support

PEM receiving a WhiteLabel Error Page when opening the APIGATEWAY url

Troubleshooting


Problem

using the APIGATEWAY url  getting this error:
Whitelabel Error Page
This application has no explicit mapping for /error, so you are seeing this as a fallback.
There was an unexpected error (type=Not Found, status=404).

Cause

You are using the wrong URL for the APIGATEWAY. 
API documentation URL - https://hostname/rest/sponsors/context_id

Resolving The Problem

Per the PEM documentation, 

In API documentation URL:  https://www.ibm.com/docs/en/spems/6.1.0?topic=overview-api-gateway-deployment

https://<hostname>/rest/swagger-ui.html

For example: https://hostname.com/rest/swagger-ui.html 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFG8Z","label":"IBM Sterling Partner Engagement Manager Software"},"ARM Category":[{"code":"a8m0z0000001fyjAAA","label":"REST API"}],"ARM Case Number":"TS018266896","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
27 February 2025

UID

ibm17181795