IBM Support

Sterling B2B Integrator EBICS Client: Ebics command HPB fails with error code EBICSCL1707

Troubleshooting


Problem

An error is thrown when issuing the EBICS HPB command  from the IBM Sterling B2B Integrator Ebics Client.

Symptom

When doing an HPB command from the IBM Sterling Integrator Ebics Client to renew the Bank certificates, an error EBICSCL1707 is received.
Looking at the Event Viewer UI from the Ebics Client, the step where the Bank certificates are persisted into the B2Bi database is failing with error: EBICSCL1707 - EBICS HPB Bank Certs Save Failed.
Event viewer
 

Document Location

Worldwide

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Document Information

Modified date:
23 January 2025

UID

ibm17181342