Troubleshooting
Problem
An error is thrown when issuing the EBICS HPB command from the IBM Sterling B2B Integrator Ebics Client.
Symptom
When doing an HPB command from the IBM Sterling Integrator Ebics Client to renew the Bank certificates, an error EBICSCL1707 is received.
Looking at the Event Viewer UI from the Ebics Client, the step where the Bank certificates are persisted into the B2Bi database is failing with error: EBICSCL1707 - EBICS HPB Bank Certs Save Failed.

Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"ARM Category":[{"code":"a8m0z000000cwkLAAQ","label":"Protocol-\u003EEBICS"},{"code":"a8m50000000CjyJAAS","label":"Standards-\u003EEBICS"},{"code":"a8m0z000000bmCnAAI","label":"Sterling File Gateway-\u003ECommunications-\u003EEBICS"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
23 January 2025
UID
ibm17181342