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IBM Support - IBM Support Assistant Team Server

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The IBM Support Assistant saves you time diagnosing and resolving software problems.

Announcement:
IBM Support Assistant Team Server v5.0.2.9 (Update) now available.
Learn more...

IBM Support Assistant Team Server screen captures

IBM Support Assistant Team Server provides a rich set of problem determination tools and functions to help you investigate software problems. Through a shared application, you can collaborate with others to discover root causes and enhance your productivity.

For more information about IBM Support Assistant Team Server, see the links in the resources section and download it today.

Features and Benefits
Problem Determination tools Use specialized tools to troubleshoot complex problems. Generate analysis reports or interact with rich web-based and desktop tools.
Intuitive Web UI Emphasizing simplicity, Team Server provides browser access to the application and problem determination tools
Server-based application Install once and collaborate with multiple team members. Analysis processing can now be offloaded from your desktop.
Case management Organize diagnostic files by problem incident or other meaningful organization approaches.
File management Quickly navigate through case files and perform various actions including rename, move, and compress directly against the remote files.
Automated data analysis Automatically scan case files to discover common problem symptoms and candidate solutions.

Explore IBM Support Assistant 

Your key to saving time on problem resolution

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Document Information

Modified date:
12 May 2020

UID

ibm10718131