Troubleshooting
Problem
Duplicating an application in Maximo Application Framework (MAF) tool results in socket hang up error.
Symptom
The error appears in the console log:
2024-11-07 10:27:11 [2024-11-07T15:27:11.190Z] ERROR: server/29 on d0ed17b7f443: (req_id=d262bc9c-978f-4992-8bf5-ffc4d53f42bc, status=500, code=ECONNRESET)
2024-11-07 10:27:11 message: request to http://manageURL/maximo/api/os/oslcmafappdata/_S2BEQVNIQk9BUkQvMjAyNC0wOC0yM1QxNDoyODozNCswMDowMA--?action=wsmethod:cloneApp&lean=1&appId=OPDASHBOARD_DUPLICATE&description=Operational%20Dashboard%20DUPLICATE failed, reason: socket hang up
2024-11-07 10:27:11 --
2024-11-07 10:27:11 stack: ResponseError: request to http://manageURL/maximo/api/os/oslcmafappdata/_S2BEQVNIQk9BUkQvMjAyNC0wOC0yM1QxNDoyODozNCswMDowMA--?action=wsmethod:cloneApp&lean=1&appId=OPDASHBOARD_DUPLICATE&description=Operational%20Dashboard%20DUPLICATE failed, reason: socket hang up
2024-11-07 10:27:11 at Object.internalServerError (/graphite/node_modules/garage-utils/lib/errors.js:36:5)
2024-11-07 10:27:11 at /graphite/packages/config-server/src/server.js:15:157
2024-11-07 10:27:11 at Layer.handle_error (/graphite/node_modules/express/lib/router/layer.js:71:5)
2024-11-07 10:27:11 at trim_prefix (/graphite/node_modules/express/lib/router/index.js:326:13)
2024-11-07 10:27:11 at /graphite/node_modules/express/lib/router/index.js:286:9
2024-11-07 10:27:11 at Function.process_params (/graphite/node_modules/express/lib/router/index.js:346:12)
2024-11-07 10:27:11 at next (/graphite/node_modules/express/lib/router/index.js:280:10)
2024-11-07 10:27:11 at Layer.handle_error (/graphite/node_modules/express/lib/router/layer.js:67:12)
2024-11-07 10:27:11 at trim_prefix (/graphite/node_modules/express/lib/router/index.js:326:13)
2024-11-07 10:27:11 at /graphite/node_modules/express/lib/router/index.js:286:9
2024-11-07 10:27:11 --
2024-11-07 10:27:11 originalError: {
2024-11-07 10:27:11 "message": "request to http://manageURL/maximo/api/os/oslcmafappdata/_S2BEQVNIQk9BUkQvMjAyNC0wOC0yM1QxNDoyODozNCswMDowMA--?action=wsmethod:cloneApp&lean=1&appId=OPDASHBOARD_DUPLICATE&description=Operational%20Dashboard%20DUPLICATE failed, reason: socket hang up",
2024-11-07 10:27:11 "type": "system",
2024-11-07 10:27:11 "errno": "ECONNRESET",
2024-11-07 10:27:11 "code": "ECONNRESET"
2024-11-07 10:27:11 }
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m0z000000boKKAAY","label":"Mobility-\u003EConfiguration"}],"ARM Case Number":"TS017714844","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
17 January 2025
UID
ibm17180888