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Blank grey screen when running reports to PDF output in Cognos 12.0.3, 12.0.4, or 11.2.4 FP5 environments

Troubleshooting


Problem

When attempting to run any report to PDF output in Cognos environment it results in only a blank grey report. It works when running the report output to HTML and EXCEL but never PDF.

Document Location

Worldwide

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Document Information

Modified date:
15 January 2026

UID

ibm17180416