Troubleshooting
Problem
While upgrading Cloud Pak for Business Automation upgrade from 21.0.3 IF037 to 24.0.0 IF001, the zenService upgrade from 4.8.13 to 5.1.6 never gets a status of Completed.
Symptom
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CP4BA Upgrade Status
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zenService Version (Expected - 5.1.6) : 4.8.13
zenService Status (Expected - Completed) : InProgress
zenService Progress (Expected - 100%) : 71%
The Postgres instance for BTS is not running.
Error on the postgres instance for BTS:
ERROR: requested WAL segment 00000021000000390000001D has already been removed.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m3p0000006x8VAAQ","label":"Other-\u003ECloudPak4Automation Platform-\u003EFoundation Services"}],"ARM Case Number":"TS017996831","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"24.0.0;and future releases"}]
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Document Information
Modified date:
18 December 2024
UID
ibm17179457