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IT47402: CANNOT ADD/REMOVE/MODIFY EMAIL ADDRESSES IN RANSOMWARE THREAT DETECTION.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In some cases there may be overlapping Ransomware Threat
    Detection policies internal to Storage Insights, which results
    in the inability for users to add/remove/modify email addresses
    via the Ransomware Threat Detection panel.  The problem is
    identified by reviewing the list of email recipients in the
    Ransomware Threat Detection after a change was submitted, and
    seeing the list had not been updated.  When the email recipients
    are not updated in the Ransomware Threat Detection, it results
    in the ransomware threat emails not being delivered to the
    correct recipients.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users managing list of email addresses  *
    * for Ransomware Threat Detection notification                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In some cases there may be overlapping Ransomware            *
    * Threat Detection policies internal to Storage Insights,      *
    * which results in the inability for users to                  *
    * add/remove/modify                                            *
    * email addresses via the Ransomware Threat Detection          *
    * panel.  The problem is identified by reviewing the list of   *
    * email recipients in the Ransomware Threat Detection after    *
    * a change was submitted, and seeing the list had not been     *
    * updated.  When the email recipients are not updated in the   *
    * Ransomware Threat Detection, it results in the ransomware    *
    * threat emails not being delivered to the correct recipients. *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q25   [ 54X-IBM-SI ]
    ( release target 1Q 2025 / January )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT47402

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-12-11

  • Closed date

    2025-01-08

  • Last modified date

    2025-01-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026